Date: 2010/7/29 3:44 am
Name: Matt Smith
Product Purchased: Dyson DC25 w/ home and allergy kits| Price Rating: | 5/5 | | Service Rating: | 5/5 | | Shipping Rating: | 5/5 | | Website Rating: | 5/5 |
| Overall Rating: 4/4
Comments:
Falls Vacuum had the best prices online. I felt like I was taking a chance ordering but I'm extremely happy I did. I will definitely order from FallsVac.com again. |
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Date: 2010/7/20 3:01 am
Name: Reggie Zalewski
Product Purchased: Rug Doctor Pro| Price Rating: | 5/5 | | Service Rating: | 5/5 | | Shipping Rating: | 5/5 | | Website Rating: | 5/5 |
| Overall Rating: 4/4
Comments:
These guys are great! Gave all accurate and honest answers to my questions about which unit to buy. YOU WILL NOT FIND A BETTER DEAL THAN WITH FALLSVAC.com - NO WHERE!!!!!!!! Oh yeah, and the Rug Doctor Pro - EXCELLENT!!!!!!!! It don't get no better! |
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Date: 2010/7/10 2:34 pm
Name: Manuel Blanchard
Product Purchased: Rug Doctor| Price Rating: | 5/5 | | Service Rating: | 5/5 | | Shipping Rating: | 5/5 | | Website Rating: | 5/5 |
| Overall Rating: 4/4
Comments:
I've rented Rug Doctors in the past and just had to own one. This seller and Rug Doctor are highly recommended. Great product at great price, which was tax free and fast free FedEx shipping. Thank you Falls Vacuum! |
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Date: 2010/7/10 12:11 am
Name: Robert Davidson
Product Purchased: Rug Doctor| Price Rating: | 4/5 | | Service Rating: | 3/5 | | Shipping Rating: | 5/5 | | Website Rating: | 5/5 |
| Overall Rating: 3.4/4
Comments:
thank you for your rug doctor wide track
vary fast delivery best thing on the market
i would recommend buying from falls vac
thank you falls-vac
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Date: 2010/6/30 6:19 pm
Name: jin son hong
Product Purchased: Dyson DC14| Price Rating: | 5/5 | | Service Rating: | 5/5 | | Shipping Rating: | 5/5 | | Website Rating: | 5/5 |
| Overall Rating: 4/4
Comments:
i received dyson part. i satisfied your store good service. i really appreciate your kindness.
thank you so much. |
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Date: 2010/6/28 1:59 am
Name: Lisa
Product Purchased: Dyson DC17| Price Rating: | 5/5 | | Service Rating: | 5/5 | | Shipping Rating: | 5/5 | | Website Rating: | 5/5 |
| Overall Rating: 4/4
Comments:
I received my vacuum within 3 days and was very pleased with Dave's customer service. I've researched many Dyson models and the DC17 seemed to be the perfect model for me. Thankfully I was correct on my choice. I absolutely love it and recommend it! |
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Date: 2010/4/25 3:00 am
Name: Teresa
Product Purchased: Rug Doctor Mighty Pro| Price Rating: | 5/5 | | Service Rating: | 5/5 | | Shipping Rating: | 5/5 | | Website Rating: | 5/5 |
| Overall Rating: 4/4
Comments:
Love my new purchase. I've rented Rug Doctors in the past and had to own one. Falls vaccum was excellent to deal with, fast shipping, great price. Highly recommend.
I started shampooing my carpets the same day I recived it. Great product, thank you ! |
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Date: 2010/2/2 2:59 am
Name: Ric
Product Purchased: Rug Doctor WideTrack (Refurbished)| Price Rating: | 5/5 | | Service Rating: | 5/5 | | Shipping Rating: | 5/5 | | Website Rating: | 5/5 |
| Overall Rating: 4/4
Comments:
Aaron was a big help in ordering machine and supplies once he knew my needs. Machine recieved in perfect condition and on time. Chemicals followed as prescribed. Great people to do business with. Machine/equipment all work as promised. Many thanks! |
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Date: 2010/1/31 4:35 pm
Name: Dorothy Hendrickson
Product Purchased: rugdoctor pro| Price Rating: | 5/5 | | Service Rating: | 5/5 | | Shipping Rating: | 5/5 | | Website Rating: | 5/5 |
| Overall Rating: 4/4
Comments:
I checked canton better business bureau. They have A rating on falls vacuum. My order arrived in two days[unbelievable]. Product is in perfect condition. Customer service excellent. So glad i ordered from them and highly recommend to everyone.
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Date: 2009/9/23 11:30 am
Name: Roberta Kotel
Product Purchased: Rug Doctor WideTrack| Price Rating: | 4/5 | | Service Rating: | 3/5 | | Shipping Rating: | 5/5 | | Website Rating: | 5/5 |
| Overall Rating: 3.4/4
Comments:
I was disappointed in the Customer Service area of this transaction. Lack of knowledge was my guess, but someone dropped the ball on my order. I did get refunded for the Cleaner promptly but the whole process seems to be a Customer Service trend all over |
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Date: 2009/7/1 1:22 pm
Name: Curt Potter
Product Purchased: Rug Doctor Mighty Pro| Price Rating: | 5/5 | | Service Rating: | 5/5 | | Shipping Rating: | 5/5 | | Website Rating: | 5/5 |
| Overall Rating: 4/4
Comments:
Smooth transaction-solid machine... Now let's see if this thing can stand up to my puppy's mistakes!
Thanks! |
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Date: 2009/6/5 4:19 pm
Name: Joe
Product Purchased: Rug Doctor| Price Rating: | 5/5 | | Service Rating: | 5/5 | | Shipping Rating: | 5/5 | | Website Rating: | 5/5 |
| Overall Rating: 4/4
Comments:
Thank you! Dave was professional, curteous, and very helpful. Shipping was great.....received my scrubber one day early. I would not hesitate to do repeat business with Falls Vacuum!!!!!!!!
Joe |
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Date: 2009/5/17 2:55 am
Name: scott n
Product Purchased: Rug Doctor Mighty Pro| Price Rating: | 5/5 | | Service Rating: | 5/5 | | Shipping Rating: | 5/5 | | Website Rating: | 5/5 |
| Overall Rating: 4/4
Comments:
Thank you! the mighty pro did a very good job cleaning my carpets. i didnt take long to learn about how fast to do the sweeps on the carpet for optimal effect but once i got the hang of it there was no problems. easy to use and excellent. thanks falls vac |
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Date: 2009/4/15 12:50 am
Name: salladin ali
Product Purchased: RUG DOCTOR MIGHTY PRO| Price Rating: | 5/5 | | Service Rating: | 5/5 | | Shipping Rating: | 5/5 | | Website Rating: | 5/5 |
| Overall Rating: 4/4
Comments:
GOT MACHINE ON 04/14/09 AS PROMISED AFTER COURTEOUS CONVERSATION WITH DAVE. DID NOT USE AS YET BUT, I'M SURE IT WILL BE WITHOUT A FLAW ! Thank you! |
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Date: 2009/11/16 5:10 am
Name: Michael Nieprawski
Product Purchased: Rug Doctor Mighty Pro| Price Rating: | 5/5 | | Service Rating: | 5/5 | | Shipping Rating: | 5/5 | | Website Rating: | 5/5 |
| Overall Rating: 4/4
Comments:
Thanks Dave. My machine and supplies showed up just two days after I ordered them. I replaced my 2nd Oreck (in 5 years) with this Rug Doctor and spent the weekend cleaning all the carpets, sofas, and chairs I could find. Results look great. Thanks Again! |
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Date: 2009/11/14 10:15 pm
Name: gloria
Product Purchased: dirt devil self-propelled vacuum| Price Rating: | 3/5 | | Service Rating: | 3/5 | | Shipping Rating: | 3/5 | | Website Rating: | 3/5 |
| Overall Rating: 2.4/4
Comments:
I was sent a broken vacuum with the height adjustment not working with a message I would have to pay to return it even thought it is defective. I am not happy at all with this. |
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Date: 2009/1/1 10:59 pm
Name: Thomas Takyi Micah
Product Purchased: Rug Doctor Mighty Pro| Price Rating: | 5/5 | | Service Rating: | 5/5 | | Shipping Rating: | 5/5 | | Website Rating: | 5/5 |
| Overall Rating: 4/4
Comments:
Purchased product online. Did not talk to anyone. Product arrived a day earlier than promised. Chemicals arrived the next day. Excited to clean carpet. Cleaned one closet. Machine has a leak. Breaker at plug kept flipping. Have chemicals on carpet. |
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Date: 2008/8/7 3:06 pm
Name: Raymond Ellefritz
Product Purchased: Rug Doctor Mighty Pro| Price Rating: | 5/5 | | Service Rating: | 5/5 | | Shipping Rating: | 5/5 | | Website Rating: | 5/5 |
| Overall Rating: 4/4
Comments:
Excellent service with prompt receipt of merchandise. Thank You!! |
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Date: 2008/8/3 4:57 am
Name: Tom Leonard
Product Purchased: Rug Doctor Wide Track| Price Rating: | 5/5 | | Service Rating: | 5/5 | | Shipping Rating: | 5/5 | | Website Rating: | 4/5 |
| Overall Rating: 3.8/4
Comments:
Very good price. Arrived early and without a scratch (Purchased 3-24-08). Product works great and we are very pleased with it.
Thank you very much! |
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Date: 2008/4/15 3:42 pm
Name: Jim Mitchell
Product Purchased: RugDoctor| Price Rating: | 4/5 | | Service Rating: | 5/5 | | Shipping Rating: | 5/5 | | Website Rating: | 5/5 |
| Overall Rating: 3.8/4
Comments:
Called Monday 11/14 asking questions about Rug Doctor.Erin very knowledgable.Asked about shipping. He said if order today might get it tommorrow.Ordered it around 2:00 PM 11/14,yesterday. It is sitting here in my office less than 24 hours later at 11:35AM |
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Date: 2008/2/6 1:28 pm
Name: Chris Corona
Product Purchased: Rug Doctor Mighty Pro (Refurbished| Price Rating: | 5/5 | | Service Rating: | 5/5 | | Shipping Rating: | 5/5 | | Website Rating: | 4/5 |
| Overall Rating: 3.8/4
Comments:
I thought my Rug Doctor would arrive in a week and it got here in 3 days!!!!!!!!
It's in excellent shape and works very well!
Thank you! |
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Date: 2008/2/28 10:06 pm
Name: Shawn Weaver
Product Purchased: Rug Doctor Mighty Pro| Price Rating: | 5/5 | | Service Rating: | 5/5 | | Shipping Rating: | 5/5 | | Website Rating: | 5/5 |
| Overall Rating: 4/4
Comments:
Good Price On The Rug Doctor, Called & Spoke With Someone About Warranty & Product-Gentleman Was Very Nice! Super Fast Shipping & The Product Was In Mint Condition Although It Was Listed As Refurbished. Don't Hesitate To Buy From This Company! A+++ |
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Date: 2008/10/4 6:56 pm
Name: JERALD RUBIN
Product Purchased: RUG DOC PRO| Price Rating: | 3/5 | | Service Rating: | 3/5 | | Shipping Rating: | 3/5 | | Website Rating: | 3/5 |
| Overall Rating: 2.4/4
Comments:
I just recieved my Rug Doctor, and after the simple instructions cleaned my entire house carpets, witch payed for my Rug Doctor. My house is 2500 sq ft. both baths along with the regular 3 bed dinning room den and living rm. brought my carpets back. thx |
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Date: 2007/5/25 3:05 am
Name: Mike Douglas
Product Purchased: Rug Doctor Wide Track| Price Rating: | 5/5 | | Service Rating: | 5/5 | | Shipping Rating: | 5/5 | | Website Rating: | 5/5 |
| Overall Rating: 4/4
Comments:
Rug doctor made it safe and sound. Works great!! Shipper delayed delivery by one day but over all an excellent transction. Dave Thanks very much. |
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Date: 2007/3/16 3:23 pm
Name: Kabasele Mbanga Jean
Product Purchased: Fall Vacuum| Price Rating: | 5/5 | | Service Rating: | 5/5 | | Shipping Rating: | 5/5 | | Website Rating: | 4/5 |
| Overall Rating: 3.8/4
Comments:
Thank you! |
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Date: 2007/11/3 4:42 am
Name: Jerry
Product Purchased: Rug Doctor Wide Track| Price Rating: | 5/5 | | Service Rating: | 5/5 | | Shipping Rating: | 5/5 | | Website Rating: | 5/5 |
| Overall Rating: 4/4
Comments:
E Mail questions answered by Dave the very next day, very impressed. Shipped the next day after ordering, delivered the day they said it would be. Very good machine, cleans with no problems. Very Happy Thanks Dave |
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Date: 2007/1/8 10:42 pm
Name: ROLANDO
Product Purchased: DYSON VACUUM 15 ANIMAL| Price Rating: | 3/5 | | Service Rating: | 5/5 | | Shipping Rating: | 5/5 | | Website Rating: | 4/5 |
| Overall Rating: 3.4/4
Comments:
I STATE THAT MY DYSON VAC, WOULD BE DEL ON 01/012/07. I WAS WRONG IT CAME IN TODAY ON 01/08/07. Thank you! |
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Date: 2007/1/6 6:03 am
Name: ROLANDO
Product Purchased: RUG DOCTOR PRO QUICK DRY 3.7| Price Rating: | 5/5 | | Service Rating: | 5/5 | | Shipping Rating: | 4/5 | | Website Rating: | 5/5 |
| Overall Rating: 3.8/4
Comments:
FAST SHIPPING FOR THIS ITEM, ORDERED ONLINE ON 12/26/06 AT MY HOME ON 01/02/07. FAST TO REPLEY TO EMAILS. DID ORDER OTHER ITEMS ON 12/26. HARD FLOOR TOOL RUG DOCTOR AND CARPE SHAMPOO.ALL CAME IN RIGHT AFTER EACH OTHER. DYSON VAC TO BE DEL ON 01/12. THANKS |
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Date: 2006/7/4 8:45 am
Name: Phillip Hinkle
Product Purchased: Rug Doctor Mighty Pro| Price Rating: | 5/5 | | Service Rating: | 5/5 | | Shipping Rating: | 5/5 | | Website Rating: | 3/5 |
| Overall Rating: 3.6/4
Comments:
I highly recommend purchasing from Falls Vacuum - not a "virtual" Internet store which you wonder who stands behind it. I had a minor problem (manufacturer installed a defective brush), and the owner (Dave) personally took care of it promptly. |
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Date: 2006/6/27 1:21 am
Name: Andrew Kim
Product Purchased: Rug Doctor Pro| Price Rating: | 5/5 | | Service Rating: | 5/5 | | Shipping Rating: | 5/5 | | Website Rating: | 4/5 |
| Overall Rating: 3.8/4
Comments:
Delivered as promised on time (2 days). |
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Date: 2006/5/9 1:14 am
Name: RONNIE HARB
Product Purchased: RUG DOCTOR WIDE TRACK| Price Rating: | 5/5 | | Service Rating: | 5/5 | | Shipping Rating: | 5/5 | | Website Rating: | 5/5 |
| Overall Rating: 4/4
Comments:
THE PROFESSIONAL SERVICE AND KNOWLEGE THAT I RECEIVED FROM DAVE WAS OUTSTANDING. I WOULD HIGHLY RECOMMEND ANYONE TO PURCHASE ANY NEEDED PRODUCTS FROM THIS COMPANY. DAVE YOU ARE HIGHLY APPRECIATED IN THIS HOUSEHOLD. |
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